Complaint / review text:
3 year old simmons mattress sagging really bad on both sides. Beauty rest dual comfort. Tried contacting customer service thru web site, have not heard a thing.
Bought mattress at matress giant who is know out of business.
I am putting signs up near every retailer that sells simmons mattresses that read " do not buy a simmons matttress ". I also tried to contact customer service 2 more times but have heard nothing so far. They know about this problem and it looks like they will do nothing to fix it from what I have read on numerous blogs.