Complaint / review / scam report
Orchard Bank/HSBC/Capital One
Orchard Bank / HSBC / Capital One Double Dipping Missing Payments Online Payments

Complaint / review text:
For some time now (my records go back to November 2012), Orchard Bank a/k/a HSBC now owned by Capital One has been taking TWO payments out of my account for each online payment scheduled. I have been trying to resolve this issue but have not been successful despite conversations with people in India and El Salvador.

Each month, I schedule two payments (bi-weekly) to be made on two separate account. Each time, I receive a payment confirmation. Each time, my checking account is charged twice for each payment but only one payment is applied to my credit card. So each $25 payment costs me $50 and each $50 payment costs me $100.

Is anyone else having this issue? Please let me know. Perhaps if we contact them (or the State's Attorney) together, it will be more effective.

Contact information:
Author: Contact with Author

Offender: Orchard Bank/HSBC/Capital One

Country: USA   State: Utah   City: Salt Lake City

Category: Miscellaneous


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.