Complaint / review text:
For many years I managed to avoid ever talking to anyone at GD. I just never had a reason to contact them. Then today... All my domains stopped working - so I called GD. I was told my account was suspended - when I asked why I was told that I violated their terms of service - when I asked how I did that, she could not offer a response. Many phone calls later, and repeated attempts to speak to someone who actually 1) knew what they were talking about and 2) had the power to do something about it, they reinstated my account and apologized for the mistake. Ouch. Moving my domains - I don't expect much from my domain registrar, but I expect more than this.
comments