Complaint / review text:
I am a douche bag. I posted the rant about auto debit account and how screwed up Virgin is bla bla bla... My card was replaced mid month and I did not update my account information. As I am lecturing the customer service rep that they have somehow screwed this up, my wife says - its becasue your card was replaced moron... She was right. I apologize for the undue rant and accusations in my previous posting. I should have thought it through, realized the issue and called with the new number. Actually the phone service has been fine with no complaints. I am wrong in this.