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Complaint / review / scam report
StubHub
Did not provide tickets I purchased

Complaint / review text:
On June 3rd I purchased tickets to Rock the South concert. Order number 68013293. I bought them for $250 per ticket and $556.95 after fee's and shipping. I later found tickets (ten minutes after I ordered them) on craigslist for [email protected] per ticket same section and row. It would have saved me $56.95 but I turned it down because I had already bought them on StubHub. Four hours later StubHub called me and said the seller is not going to send your tickets we will refund you your money. I did not want a refund I wanted tickets because the other seller I turned down had already sold his tickets. The term fan protect guarentee says they GUARENTEE you tickets close to the section or better. They said sorry we can't help you, have a nice day.in eleven months I have spent $22,491.73 on stubhub alone. I let them know I would be taking my business elsewhere. Go to www.ticketcity.com and you can find much better price tickets and w / out the high fee's.

Contact information:
Author: Contact with Author

Offender: StubHub

Country: USA   State: California   City: San Francisco
Address: 199 Fremont St Fl 3
Phone: 18667882482
Site: www.stubhub.com

Category: Miscellaneous

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