Complaint / review text:
Bought a Englander mattress and box spring from UFS last Oct 2012 tried the mattress in store and salesman said it was a better mattress than the pillow top and does not sag like the pillow top so he convinced me that it was a good mattress. The mattress is only 8 mos old and already the mattress is sagging.
The instructions say to turn mattress monthly did that and still sags. This is not a mattress i would recommend to anyone. I would like to have it replaced with reg pillow top mattress but have to buy a whole new mattress instead of them replacing it or exchanging it.
Some warranty really sucks.