Complaint / review text:
My son started working at PetSmart store 335 Boca Raton Fl on 6-4-2011, and all went well for 14 months, after that, the manager who hired him decided that he didn't like Sean anymore, cut back his hours to one day a week, and then to 3 hours every other week, sometimes my son only worked once a month. Sean asked for a meeting with the district manager, h
this man did nothing to help my son, instead he told Sean that nobody would blame him if he turn in his two weeks notice. I took me almost 4 months to find a human resources rep (PetSmart keeps these people under wraps) My son hoped this rep would help him get more decent hours, he got to work 10 hours two weeks in a row, only to be put back on a 3 hour shift again for calling the hr rep to ask if he could get more hours. I have to add that my son is a college student, never a problem with the law, no drugs, no drinking. The store manager treated him like a convicted felon on a work release program, he wanted my son to quit, until finally on 6-16-2013 he fired Sean becouse he missed one day of work in the two years he had worked for this company. I am disgusted with this manager, and the company. If you complain about a manager they retaliate against you. I know of other employees who make mistakes all the time, one of them is my friend, her hours have not been cut back like they did with Sean's. So, what what do I think of PetSmart? I wish my son had never worked at that place, he is heart broken. The management team is disgusting. If my son was such a terrible employee, why didn't he get fire him sooner? Why wait almost one year? Think about it. For the store manager it was a personal thing, he wanted to get rid of Sean no matter what.