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Complaint / review / scam report
Serta Mattress
Mattress lost all support first year we had it...

Complaint / review text:
Bought a "firm" king-size mattress set which turned out to be anything but FIRM. Contacted the store where it was bought and was given the brush-off.

Then contacted the Serta Office and was told the mattress had to have an indentation with nobody on it before they would consider doing something for us. I told them I was concerned that when someone WAS lying on it that the mattress totally sunk down to the box springs.

They were rude and ignored any concerns I had.

DO NOT BUY FROM SERTA if you believe they will stand behind their "warranty. Terrible company to deal with.

Contact information:
Author: Contact with Author

Offender: Serta Mattress

   State: Missouri   City: Saint Louis
Address: 2600 Forbs Avenue
Phone: 18885573782
Site: serta.com, soaimstoprovideyouwiththebetsproducts.millionsofpeoplehavealreadymadesuresertaisreallyoneofthemostexperiencedmanufacturersofmattresses.ifyouarelookingforstylish, sertaiswhatyouneed.sertaknowsallthesecretsofacomfortableandlongsleep.

Category: Miscellaneous

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