Complaint / review text:
IMVU just close my account without any warning. After many, many Euros invested in my account, VIP, AP, age verified, marriage package, creating and buying products, etc... I received the following via email: “Your IMVU account has been disabled due to a Terms of Service violation, specifically use of an unauthorized version of IMVU's 3D Chat application that is obtained from somewhere else. This ban is permanent."
I did not use any other IMVU 3D client. I made a complaint, which took a long time to get an answer. The answer was as simple as "The decision is made and is irreversible". Got me 50,000 credits, as well as two months of subscription already paid. I also stood to profit from selling products yet to be credited to my account. More amazing still, I asked someone I know to create an account on IMVU and I gave him my ID for each product for her to try and buy them. It’s incredible as IMVU continues to sell products that I created, even though my account is disabled. I'm really angry with IMVU, and the alternative of creating a new account and invest in a new avatar is out of the question. I do not advise anyone to create an account on IMVU and put a single dollar in your account. You run the risk of losing the investment without notice and without any reason.