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Complaint / review / scam report
Mattress Firm
Used mattress sold as a Stitching erro

Complaint / review text:
We purchased a mattress that had a stitching error. The salesman Mr.

Houck said it was unused. After delivery we found two deep depressions in the mattress. This mattress was a used product sold months ago and was returned. After contacting the salesman, we were told there are no refunds.

He explained that the mattress was sold as is. Avoid this company as they seem to be able to legally sale used merchandise under clearance, slight damage, stitching error.

I have been quoted prices for a King size mattress over $1200.00 ; we just don't have that amount to spend each time we get dud merchandise. Avoid this company.

Contact information:
Author: Contact with Author

Offender: Mattress Firm

   State: Florida   City: Plant City
Address: 5815 Gulf Freeway
Phone: 8669423551
Site: www.mattressfirm.com

Category: Miscellaneous


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