Complaint / review text:
I purchased a bedroom set at The Room Place/Harlem furniture on 4/15/2012 with a representative by the name of Alex Orozco. I wasn't in there to purchase furniture, I was just looking around.
This representative told me that they were having a special sale, where they would waive all the taxes on the furniture I bought and that if I signed up for a credit card on that day and that day only, I was going to get an interest free payment for 24 months. They even told me what payments I needed to make in order to pay it off in 24 months, and I have been making that payment. The representative gave me some paperwork that said 1 yr free financing, but not to worry because since this is a one day only promotion, they need to adjust it in the system. Well, I guess they didn't "fix it" in the system because after I opened my bill I saw charges equaling to almost $600!!!
This company = FRAUD. If they do not fix this I am going to stir up a lot of trouble for them. This is ridiculous. Browsing through the complaints, I see I am not the only one with this problem.
Something is really going on here, I will not give up until I get my money back! I am never shopping there again and I will make sure no one I know does that either!