Complaint / review text:
I too, have tried to email Costco a complaint and it's a farce. It won't submit. The following is my complaint about the Optical Department at the Sheridan Store in Colorado: I bought 3 pairs of glasses from the Costco optical department using the same prescription. They were a pair of progressives, a pair of progressive prescription sunglasses, and a pair of computer glasses. I lost the computer glasses, and so purchased another pair of computer glasses using the same prescription. This new pair of computer glasses feels like the wrong prescription! The first pair I had worked just fine, but these I can hardly see the computer screen, I have to move to about 6 inches away, and I have eye strain. The technician at the Optical department acted like I didn't know what sort of vision I should be getting from computer glasses (i. E. Only see up close), but I truly think these new computer glasses are entirely wrong. What can I do?