Complaint / review text:
I shopped the Michaels in Spartanburg today - coupons available on phone but wouldn't show barcode - I work in retail and ask cashier if she had the bar code for coupon - after much hesitation she ask manager - the lady with a low voice said *give it to her* -by the way she never spoke to me - cashier scanned a barcode quickly and told me how lucky I was to get this advantage —really? The coupon was for 40% off of one item — the one on my phone was 15% off of entire purchase of halloween decor (what i was purchasing) - the cashier gave me the 40% off of my lowest item which was a 1.00 item. I saved 40 cents - big deal-i have been in retail for years and have been recognized with awards of the highest honor. The customer service where I work for is so superior to what I received today.
It's not about the money but I will surely visit the Hobby-Lobby where associates speak and thank you and show appreciation... It's not much farther and I don't mind spending more money for fair treatment.