Complaint / review text:
I opened up an account for a person to call me collect from the detention center. I put $50.00 on the prepaid account via Visa. I have yet to receive a single call. The inmate calling says Global Tel said the party he is calling needs to have the account set up. I called Global Tel and they have already deducted money from my account but I have not received any calls. I am upset they take my money and still the collect calls are blocked. What a complete waste of my time and money.