Complaint / review text:
I ordered a dark brown sectional and a grey one was delivered. So i called the store and they said they'll deliver the sofa the next day.
Well that didn't happen and they continued to blow me off 3 weeks. I filed a complaint with the better business bureau and 2 weeks later my sofa was delivered. On this same delivery the delivered a headboard and frame. I stood watching them put the bed together and could see chips of paint missing all over the place.
So i mentioned this to the guy and he said no problem. He pulled a brown marker from his pocket and began filling in the chips.
He said keep this marker in case you have chips in the future. I called the store to complain and they hung up on me several times.