Complaint / review / scam report
Hewlett-Packard
Received a broken printer (jammed and shred every time i...

Complaint / review text:
Received a broken printer (jammed and shred every time i printed). HP Laserjet pro M1212. Spent over 9 hours (HP set up this bermudan triangle within customer service support) trying to explain that the printer is broken and it is under warrantee. I was promised a replacement that would come in the next day. I did not receive it. I contacted customer service again and they said I would receive the printer within the next business day. Guess what? Did not receive the printer for the second time. I have all of this documented since these were online chat conversations. I have payed for a product 2 weeks ago and have only received a broken printer and no one has the authority to help me. Lol. This is frustrating and has pushed me to write my first ever review.

Contact information:
Author: Contact with Author

Offender: Hewlett-Packard

Country: USA
Phone: 8004746836

Category: Miscellaneous

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