Complaint / review / scam report
Good afternoon I normally do not have time to w...

Complaint / review text:
Good afternoon
I normally do not have time to write such complain on the website, however due to the worse experiences I've had with SAMSUNG, I felt that somebody in CORPORATE OFFICE SHOULD BE AWARE OF.
On black Friday I purchased a complete set of kitchen appliance's at home depot, my intend was to purchased everything from SAMSUNG, but you do not manufacture any of the hood, Microwave or the cook top, so I end up only purchased a refrigerator and a dishwasher and this purchased was intended to be a Christmas gift for my wife, to make a long story short the refrigerator was delivered on December 27,2013, upon delivery I found that the refrigerator was damage and refused it, even though I refused the product the delivery people left without taking the refrigerator back with them and left it in the middle of the kitchen, I had to call Home depot to request to it removed, the very next day I got a called from Samsung saying that my refrigerator will be delivered on January 18,2013, that is 22days later.
On January 18,2014 the refrigerator was delivered and once again it was damage found on the bottom door, I refused it once again and on Tuesday 21,2014 I got a called from Samsung just to tell me that my refrigerator will not be delivered for another month, at this point I am found outrages for a company such as Samsung being such irresponsible, I got to tell you not one time a representative from Samsung ever offered an apology, as a Samsung loyal customer I will never purchase anything from your company ever again and I promise to be sure that everyone in my family, friends and colleagues know about the experiences I had.

Contact information:
Author: Contact with Author

Offender: Samsung

Country: USA

Category: Miscellaneous


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