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Complaint / review / scam report
Simmons Bedding Company
Simmons Beautyrest Mattress

Complaint / review text:
Simmons, what a joke! They do not honor their warranty.

My top of the line Exceptionale mattress failed in less than a year with two trough like depressions where we lay. This was deemed "normal compression" by Simmons. I am told the more plush and expensive the mattress, the more likely this is to occur... It is conforming to our bodies.

I'm a disabled vet who can no longer use this very expensive piece of junk, can not afford to replace it and must now sleep on the couch or be forever unable to escape my mattress. What a pathetic excuse for customer service. They also told me I must now wait for at least 6 more months before filing another complaint, that I am sure they will also deny. Simmons is.

Never again, never!!

Contact information:
Author: Contact with Author

Offender: Simmons Bedding Company

   State: Wisconsin   City: Milwaukee
Address: 1 Concourse Pkwy. , Ste. 800
Phone: 18773999397
Site: www.simmons.com

Category: Miscellaneous


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