Complaint / review text:
I needed a parcel couriered same day from Postnet to Postnet this morning, and made sure I checked the opening time of the branch I was going to - which was 9:00. By 9:15 no-one had even arrived at the branch, let alone opened the doors. I was the 4th person to leave - which I had to do as I had a meeting I could not be late for. I went to a different branch later in the day, who told me that had I sent the parcel by 9:30 this morning it would not have been an issue, but sending a 10x5cm, 100g parcel overnight at 13:15 (the time then), would be in excess of R1000.
Congratulations Postnet on letting me down so comprehensively. It is not the first time but it will be the last - if you are no more reliable than the post office, what is the point of your existence?