Complaint / review text:
Went to Postnet this morning to post a parcel - what a experience. The rudest and mean people I have ever came across. I told them that they should not do me in as the previous time when they overcharged me with R50.00 for a parcel, then the guy behind the counter to whom I was not even speaking, came with his attitude and wanted to get cheeky with me.
I told him I am going to report him since I am not speaking to him and that the previous parcel were in the range of the R99.00 parcels and they overcharged me and the size were within range.
They told me they have to open the parcel to inspect the contents - what nonsense is this - the parcel has already been wrapped and closed up, now it has to be open again!!! Ridiculous. Told me that it is company policy - gmfff...
Funny that their parcels always weigh 5kg and at the PO the same parcel only weighed 2kg
Postnet Secunda will never ever see me again and I will tell everyone I came across to never post parcels at Secunda Postnet.
Rude, unprofessional service, opening your parcels I have ever came across.
And then they still your money by charging you the wrong amount.instead of assisting the clients