Complaint / review / scam report
MBS Direct
I've been a student at SNHU online for over two years...

Complaint / review text:
I've been a student at SNHU online for over two years. Last year, they decided to go to a system to where most of the online classes require a "code" from MDS. If you don't have the code, you can't access the book or the exercises for the class. So, it has to be purchased through MDS to stay in the class. My school claimed this partnership is to save students money, yet I'm paying out more. My wife and I are both full time students at SNHU. Before we could rent most of our expensive texts through places like Chegg for $15-30 a book (and Chegg usually rents to you for 4-5 months each book!). If we were taking the same class, it only required us renting one book and we could share. That is not the case with MDS. Most "codes" are $86 plus tax and up. You cannot share.

Each class requires its own code. So, if my wife and I are taking a total of 4 classes, that's at least $375 for the book "codes" through MDS, yet before, we were usually paying a max of $120 total for 4 books through Chegg each term. With us having 6 terms, that is at least $2400 a year for electronic books. That is nuts! The codes they send are often invalid. It is easier to use a paper book than an electronic one. The texts often contain errors. There are also many times that the answers are not in the books. I'm not sure who the schools think they are kidding when they say it is cheaper/easier using MDS. Not true.

Contact information:
Author: Contact with Author

Offender: MBS Direct

Country: USA

Category: Miscellaneous


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