Complaint / review text:
Aramex' international shipping, especially imports into South Africa from anywhere west of the UAE is slow and unreliable. One would expect Aramex who act as clearing agent to have relationships with customs, like FedEx do or to pre-clear the parcels. No such thing! Up to three weeks at customs for a priority express parcel is unacceptable!
3387616514 - collection in Auburn, US on 22nd of May - still not delivered! Why booked on Value Express? I book on Priority, always!
3722255051 - collection in Pawtucket, US 24th of May - Priority Express, still not delivered.
9174187595 - received in account 11.05.2015!!! - Out for delivery on 8th of June - WAIT WHAT???!!! Three weeks at customs! I could have used SAPO!
9176098466 - On Hold Payment not ready - Excuse me? Shop&Ship is charged to account!
9175380244 - customs clearance since 28.05. - 12 days and counting!
9175114944 - customs clearance since 24.05. - 16 days and counting!!!
FedEx shipment 773760579371 - Delivered in 5 days! Not working days, actual 5 days!
I have a parcel shipped from the US every week and the service is getting progressively worse!
Fix it for goodness sake!