Complaint / review text:
We looked at alot of homes around rochester that were builders until we looked at Faber. Faber sold us a really great story and we took the bait.
The minute you sign the paperwork, THEY OVER. We have had alot of problems with our home and Faber has refused to correct them or fix the issues at hand. ALOT of roofing problems, shingles kept falling off, inappropriate framing for the morning room and ceiling wasn't done properly, walls weren't primed and only painted with one coat of flat paint, plaster tape all over the place on the wall wasn't done right, cabinets were cheap and not screwed in right, furnace and HVAC setup wasnt done up to Code requirement.
Faber says we are protected with warranty and they find a way to avoid repairs because it costs them money, basement concrete was cracked and faber wont fix it, basement got flooded and we were told it is our problem and not theirs (home is only 8 months old), concrete in the garage wasn't leveled, ALL of the windows had drafts and the installation wasn't done right, and our carpet is already worn out. They cheapened out on the carpet.