Complaint / review / scam report
Ethan Allen
The Arcata leather sofa cushions are only leather on one side!

Complaint / review text:
We bought online in 2013. The Arcata sofa was described as leather with loose seat and back cushions.

However, the fact that these cushions are leather on only ONE side is omitted in the description. This would seem to me to be false and or at least misleading information. We believed purchasing an Ethan Allen product would insure quality that would last as least as long as our previous LazyBoy leather match sofa, TEN YEARS, before showing the wear THIS sofa is showing in ONE year! We paid for a leather sofa not a fabric and leather sofa!

To add insult to injury, the wood frame is poking through on the arm rest and the leather color, (bone) is wearing off on the edge of the seat cushions. We believed with loose cushions we could rotate the cushions for wear... No.

Contact information:
Author: Contact with Author


Offender: Ethan Allen

   State: Missouri   City: O Fallon
Address: p. o. box 1966
Phone: 1888118883243571
Site: www.ethanallen.com

Category: Miscellaneous

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