Complaint / review text:
The agent was not truthful about a deposit that was supposed to be paid. The agent received an amount of R500 every month, but not even one inspection was made by the agent. There was damage done to the property and the agent keep on saying that it is not her problem. After trying to get the deposit for fixing the damage, we found that only R 740 deposit was paid and not R5500. The agent said that the deposit of R5500 for this property was used to fix the property that the tenant had moved out off prior to moving into my mothers property. And that it is still not her problem and that we can go ahead an report it to who ever. Notice was given to us and now we must struggle to get the damage to the property fixed. The agent keep on making excuses but that's were it stops. My mother had a stroke so its difficult for her to communicate and understand everything, and she trusted this agent and this agent misled her.