Complaint / review / scam report
Sprint
Beware: Sprint Doesn't Prorate Fees or Disclose Prorating Policy - Sprint iphone for life

Complaint / review text:
Timing of signing up for Sprint service is critical. For example, Sprint will charge a full month's fee for protection plan even if you sign up in the middle or at the end of a billing cycle. Their reps don't inform you of their no prorating policy, and Sprint will not adjust these fees despite their failure to inform. Sprint has now established to me that it doesn't make full disclosure, so I will ride out my contract and depart from Sprint. Nor will I add any other devices. So for refusal to adjust an $11 fee, Sprint loses additional business and customer loyalty. I should never have left AT&T that never makes the customer pay for their failure to disclose.

Contact information:
Author: Contact with Author


Offender: Sprint

Country: USA

Category: Mobile Phones

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