Complaint / review / scam report
Making me pay for call overlimit fees on an unlimited line

Complaint / review text:
I have 4 mobile phone lines and received call "overage" fees on one of them as minutes exceeded 500 for the billing period. All 4 lines were supposed to have unlimited calling but only 2 were switched to this plan by the agent. I called and asked for a refund and they only offered me half. Why do I have to pay because their employee didn't make the proper plan adjustments on that line?

Contact information:
Author: Contact with Author

Offender: Sprint

Country: USA

Category: Mobile Phones


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