Complaint / review text:
Signed for 3-day e-mail advertised trial $1.95 so as to ask about details of available services. But unknown to me and unapproved, Newspaper Archive used my card information to bill my card $10 every month.
They could not provide the archive service I asked for that first day, so the trial should have been the end of any charges. They refused to reimburse for the past months' unapproved charges, but agreed on phone to cancel the, uh, 'subscription.' Customer Service telephone contact wasn't surprised at the complaint.
I am waiting to be notified of that cancellation. Newspaper Archive said that notification will be by e-mail.