Complaint / review text:
Have subscribed 3 months to this site. The first time there was no problem. Cancelled after finding what I wanted and all went as it should.
Subscribed again in January 2015 to get some articles I skipped and all newspapers I had gathered from before were unavailable with a date of February 14,2015 as a return date. After a second month of billing, as I did not CALL only emailed a cancellation. These same newspapers still unavailable now with a return date of March 5,2015.
Oddly, it's 90% of the papers I searched previously and only the years I searched in.
I would not waste anymore money on this company. It's unusual that you will find your family here, unless they live in a small town and that town is covered in their list. If you do subscribe and find mention of family... Get ALL articles you want immediately. Cancel and do not subscribe again.
The preponderance of complaints is that this site is interested in money, not service. Get what you pay for and quit while your ahead.