Complaint / review text:
For nearly 3 months the Times-Herald Record of Middletown NY misses delivering the paper to my house at least once or twice a week. They have been prepaid one year in advance.
I have complained to them many times but it falls on deaf ears. When I tried to cancel and get a refund of the balance they literally begged me not to and said they would make things right. They couldn't even go two weeks without skipping a delivery.
I will not be renewing this overpriced newspaper and I would not recommend subscribing and definitely not paying so far in advance. They will just take your money and fail to deliver consistantly.