Complaint / review / scam report
Overcharged for netbook trail

Complaint / review text:
I was at verizon trying to get my phone repaired on black friday. The sales people had a large table of netbooks. The salesman said try it for thirty days and see if you like it.

He never said anything about a restock fee. I used the netbook twice in two weeks and found it to be way too slow. I returned the netbook in new condition with the plastic still on it. Verizon charged a seventy dollar restock fee plus sixty-six dollars for using the netbook.

I could have bought a new netbook for little more than what they charged Me. I used the netbook for less than ten minutes on their slow system; that is 13 dollars a minute.

Contact information:
Author: Contact with Author

Offender: Verizon

   State: Texas   City: Houston
Address: 140 West Street
Phone: 8008008374966

Category: Newspapers & Magazines


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