Complaint / review text:
I am set up in the charter communications system for hard copy bills only. The billing date is 2/11/2012 due 2/24/2012.
I am still waiting for my bill in the mail.
Charter rep. Keeps blaming the postal service instead of getting me a bill and i asked for a copy 3 days ago. They said if i want a copy it will be $ 1.99, if i want to make a phone payment it will be $ 1.99. What's with the $ 1.99 deal with charter for a customer that wants to pay their bill early and begs for the bill every single month.
I don't want them to have control of my bank account this is why i requested hard copy bill.
Still waiting for bill to pay. Help!!!