Complaint / review text:
We lived in an apartment for a year and had the slowest internet only from Comcast. The "promotion price" was $34.71 per month including the $7.00 modem fee and taxes.
The Comcast representative said that after six months the amount will go up $9.99 per month. After six months the bill sky rocketed to $70.53!! I called Comcast, was put on hold many times, passed around and frustrated.
They said, I was mistaken but they were willing to take $10.00 off my bill. No mistake on my behalf, the conversation was accurately in my notes.