Complaint / review text:
Where to begin. We were moving and we requested Comcast to take back their equipment.
They gave us the choice of getting mailed out boxes with pre-addressed labels on them or sit at the drop off station for god knows how long. Obviously we chose to mail them back. Now of course Comcast lost one of the packages that contained their receiver and wanted us to pay for it. When my wife refused and asked them politely to look harder, they complied on the phone but we got a collection notice a few weeks later.
Strangely enough this happened to me 13 years ago.
The only options with Comcast is pay for their mistake or get your credit ruined. Thanks COMCAST!