Complaint / review text:
It has now been from the 29th April 2013 that I have commenced on a process with the Department of Home Affairs to have my ID amended to include my middle name. Despite having submitted the correct application forms as instructed by officials of the DHA To date I am still to have this simple task sorted out by the DHA.in fact on the 11 November 2014 after numerous phone calls I was informed that the application had been suspended without any explanation. At Randburg HA said the application was declined. Having tried again more than 100 times calling the number provided without having an answer. I resorted to write an email to the Mr T Sigama of HA on the 11th November 2014 having had no response from him I then wrote an email to the Minister of HA on the 26th November 2014. The Minister did not respond to this email however the Guateng Office Mr Albert Matsaung responded and referred the matter again to the Randburg HA office to a L Lekalakala. Having sent numerous emails to this person and having no reply I am back to square one. My question is what shall i do since having being ignored by DHA South Africa!!!