Complaint / review text:
Filled taxes on Jan 27 through turbo tax and accepted on the 29. A mo after no refund yet. Called IRS and they transferred my call to to verify my identity. Ask to call back in 6 wks if no refund was received. Called in 6 wks and they told me they never process my verification, but will submit it. They add 8-9 weeks more of wait. Called again, lady told me I needed to wait 6-8 more week because my taxes were being withheld because I was from Puerto Rico and puertoricans commit frauds. Still no refund on my account yet.