Complaint / review text:
I aas speaking for or on behalf of my husband as he hard of hearing we asked repeatedly for an I. D. Numbrt.
The 1st. A woman by the name of Marie and after she hung up. She REFUSED TO give a Last name. His name is Bryan he REFUSED TO give his LAST NAME or to repeathis first name and he slurred his LAST NAME he claimed he WAS A supervisor and my question is superior of WHAT?
?? Superior's DON'T ANSWER phone's and my husband SAID FOR THEM to let ME TALK TO them on speaker PHONE!!! They SAID they were not going to let ME speak or OUR daughter was trying to help and they BOTH WERE argumentative, smart mouthed people who BY the way work for all of my family member living HERE.
.. All these people did was order my husband to die was TO take the PHONE OFF speaker or they would hang up which they've BOTH DONE ON US! They were rude uncoperable our tax dollars are going to PAY their salary and NOT to get the KIND OF treatment with me and my husband. That BEING said we will find a way to file a DIRECT complaint with all of these people's suervisors.
This kind of treatment is unacceptable and IF IT IS YOUR policy they need to know that they NEED TO change it...
A VERY upset DISABLED person who has worked for what WE HAVE earned TO BE treated by THESE PEOPLE WHO HAVE BEEN WAY OUT OF LINE with him and myself..
This occurred at approximately 6:00-6:30 P.M. Central time.