Complaint / review text:
I went to this specific department of labour from November 2014 to submit my maternity application forms but each time I went there the is some form that is missing that I must come with. They don't check all your forms to see which ones are missing on the first day. I then went on the 22nd of January 2015 to submit all required documents and I was told to do a follow up between the 5th and the 6th week. I exactly did that but they told me they are still busy processing my claim then I should call within 10 working days I did just that but I called them again on the 16th March 2015 and I was told to call again in 10 working days. How many 10 working days for them to process my claim? They even take forever to answer their phone I called more than 10 times before they answered. I'm still waiting for my maternity benefits and I must say their service is bad
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