Complaint / review text:
I have been to the Labour Department in Roodepoort on the 19 February 2015 to submit all my documents to Claim my UIF. On this day all my documents were handed in, scanned and sent to the Kempton Park Branch. I have since been to the department for four months and have since been given a new date for the 24 June 2015, This is unacceptable.
Mr Moeketsi Tsautse the Regional Manager told me that he will sort my claim out, he instructed that today the 28 May 2015 my UI-19 Documents will be captured and I can then come in for payment, he told me last week Thursday the 21 May 2015 that he would send my documents to the Braamfontein Branch to be declared, I feel that he told me this to get me out his office, Since last week Thurday he has not resolved my Claim, he has now told me by email that he has resubmitted my documents to Kempton Park Branch for declaration. My question is why it is taking four months to resolve my claim and pay me out. I am depending on this money for food and to go for interviews.
All i want is to be paid out my claim urgently
My Advise to everyone living in Roodepoort
Avoid going to the roodepoort labour department branch at all costs!!!