Complaint / review / scam report
I have a Viking four burner range with convection oven...

Complaint / review text:
I have a Viking four burner range with convection the 13 years I have owned this I have changed all the igniters twice, the igniter control module once and the oven door hinges twice. The latest breakdown is that the baffle under the oven floor detached due to rust, damaging the burners and ignitor. I called to make a warranty claim - "Lifetime warranty against rust, " it says in my owner's manual. I called customer service and was advised with Viking this warranty only applies to the stainless steel parts... The parts that don't rust. Company does not stand behind their product. Do not buy viking!!!

Contact information:
Author: Contact with Author

Offender: Viking

Country: USA

Category: Real Estate


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