Complaint / review text:
We scheduled an appointment for an in-home estimate for bath remodel. No one called to confirm. When we called, we were told that the appointment had to be rescheduled because there was a scheduling conflict. We rescheduled again. The appointment was confirmed by HD the day before. We ourselves called two hours prior to the time on the day it was scheduled for and it was confirmed. 15 minutes before they were to arrive, we received a call that there was a scheduling conflict again, and asked us to reschedule for the 3rd time. We rearranged our schedule twice only to be disappointed again. I will never recommend HD for any services they offer. This is totally unprofessional and inconsiderate. HD was our go-to place for everything. We will be taking our business elsewhere.