Complaint / review text:
I first heard about RainSoft through the Anderson Watering Company that installed all the stuff. Everything went easy and good from sales to delivery. I now have the water softener, one for iron and sulfur, and then I have the reverse osmosis unit. They showed me how everything works. After the installation, there's no more odor with the water. I'm not pleased with the reverse osmosis though because my friend has one they spent $200 for that's hooked up to his faucet and it gets from 1600 down to 90 and the RainSoft reverse osmosis system went down to only 320, so I'm not very happy with that at all. Pretty crappy product for what I paid for it. He paid $200 for his and I paid $1000 for mine. That's why I haven't recommended RainSoft to anybody. They told me that they have carbon filters that go into it and membranes and everything, but they're charging me ridiculous amounts to upgrade. With the hardness of my water, that should have been included with the price, and they never did.