Complaint / review / scam report
Samsung TV
4-door stainless frig doors rusting - Purchased 5/12. B...

Complaint / review text:
4-door stainless frig doors rusting - Purchased 5/12. Began noticing rust on lower doors within a few months which has since spread to all 4 doors. Requested service 9/14 after numerous calls to Samsung and Lowe's with feedback that it was a "cosmetic" issue and therefore not addressed. Tech visited and confirmed rust on all doors. Cleaning product was approved stainless steel cleaner. 3 other stainless steel appliances in home have no rust (other brands). Purchased at Lowe's online. Have been told by Lowe's that Samsung doesn't warranty "cosmetic" issues. This is NOT a cosmetic issue but a moisture issue from inside the unit. Where there is moisture there is rust and potentially mold. For all we know the inside of the doors is covered with mold. Do not buy Samsung refrigerators... Engineering/design issues without adequate product/service support!

Contact information:
Author: Contact with Author

Offender: Samsung TV

Country: Korea Sout

Category: Real Estate


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