Complaint / review text:
Good afternoon my name is Mr D. I ordered from WORX back on 8/12/2014. It is now 10/13/14 and I still haven't received my order. I sat on the phone for 45 MINS yesterday, after the automated machine told me that someone will call me back. I have ordered twice so far work tools, this is my third time. I like your products, but your customer service needs to be upgraded. This is just my opinion. I would like to keep working with you and buy your products. Can you please contact me and let me know where my order is. Thank you in advance.