Complaint / review text:
The alarm system installed in my home is faulty. I have had several false alarms where the police have come out. Since August 2008 I have informed Monitronics that I wish to discontinue the monitoring service, which I haven't turned on since the last false alarm in August. They won't stop the service and they continue to bill me. They call me everyday and I tell them the same thing everyday. Discontinue my service and I am not paying for service that I have continuously told you I no longer want. There is no contract binding me to use this service and they are still billing me every month.