Complaint / review text:
National Grid shows up on the 5th BUSINESS day and don't connect my power, they said they would be back later or 1st thing in the morning and never did. So I called and they said they couldn't be there, call back Wednesday. So I called Wednesday and I told them to call me before going, they never did. They trespassed into my property and had my worker show them to the electrical box so they turn the power on but the gas never gets turned on because National Grid isn't smart enough to check my gas connection on my heating unit. I call National Grid back to complain about my call before going and they said they would come back. Well, they did call before going only to wake me up at 9:12 pm and all my kids. I told them they're nuts to be calling at this hour. Now they said it's gonna take 5 business days to connect. We have the public service commission but they always back the grid cause the more money the grid makes the more they make. It's a scam, and our taxes pays their salary.