Complaint / review text:
Purchased an apartment from Balwin in complex De Velde in Somerset West. The following issues remain outstanding after having been reported over 6 months ago:
1. Sewerage smells in apartment which comes up through the drains. Balwin said they were attending to this problem but never did. Smells intensify with warmer temps.
2. Defective waterproofing of outside patio/deck led to damp inside the apartment. Some repair action taken but never completed leading to peeling/dis-coloured paint inside.
3. Transfer/registration of property 8 months late.
Sales staff promised a fantastic product and after sales service. This did not materialize.