Complaint / review / scam report
Jennifer Convertibles
I purchased this bed frame (Queen Size Platform Bed Fra...

Complaint / review text:
I purchased this bed frame (Queen Size Platform Bed Frame - brown faux leather) in July of 2013. From its design and appearance it seemed as if it was a sturdy platform bed. I told the sales associate that the original frame purchased from Bob's Furniture was made poorly and I was concerned about its design. I was assured that it was a platform frame throughout the bottom. I also bought Guardian Insurance for my purchases and was assured all was covered if something broke. After 1 year and 2 months my pillow top mattress was sagging at the split whereby dual box springs were. I took my mattress and box springs off and found out that the 3 "wood frames" were less than an inch thick and they were all split at the middle thereby not durable enough to support such a mattress and box spring set. Do not purchase this item. I now have to pay someone to remove this piece of crap from my bedroom. I will never shop at either Jennifer's or Bob's ever again. Discount furniture is for look not livability at all!

Contact information:
Author: Contact with Author

Offender: Jennifer Convertibles

Country: USA

Category: Real Estate


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