Complaint / review text:
It is with great frustration that as a unit owner in Greenwood Complex (Unit 32) that the roof leak on the outer roof was reported, and a claim was lodged for the outer damage on the roof, as well as the internal damage to the unit which is a result from the roof leak that had been neglected, this was submitted in writing to Angor on the 04.12.14 followed by the completed claim report which was submitted 8.12.14.
After various written and telephonic attempts, I have had no answer.
I feel have been pushed from pillar to post, because when I dealt with Angor I was told Greenwood needs to authorise any maintenance that takes place in the complex, and when I spoke to a member of the Body Corporation I was told that it is Angor who are the problem.
Who else do I need to approach to sort this problem out because clearly between Angor and Greenwood
there is no solution, the fact that we pay a fortune in levies and this adds tremendous fuel to the fire.
How bad must the problem be, before action is taken? Or do I need to take legal action.