Complaint / review text:
These knives supposedly have a lifetime warranty. I sent back 9 knives, with the required $21.70 because the rivets had rusted and one knife even fell apart. This was on October 27,2014. I have since called 5 times to inquire about the knives, and each time I get the run around. I have provided them with the tracking info (they received the knives on October 29) and 3 different times I was told there is no package there. Two people told me they would have to put in a "ticket." I am very frustrated and am anxiously awaiting the replacements. I will continue to call.